Privacy Policy
Effective Date: [1/1/2026] Last Updated: [1/1/2026]
Ardor IT Solutions (“Ardor,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit ardoritsolutions.com (the “Site”), contact us, apply for employment, or otherwise engage with our services.
Please read this policy carefully. By using the Site, you acknowledge that you have read and understood this Privacy Policy.
1. Scope
This Privacy Policy applies to personal information we collect through the Site and in the course of our business-to-business relationships.
This policy does not apply to third-party websites, platforms, or services that we link to but do not control.
2. Information We Collect
2.1 Information You Provide to Us
We collect personal information you voluntarily submit, including:
- Contact and inquiry information — name, business email address, telephone number, company name, job title, and the contents of any message you send through our contact forms, our “Talk to an Expert” forms, or by email or telephone.
- Employment application information — name, contact details, resume or CV, employment and education history, work authorization status, and any other information you choose to provide when applying through our Jobs page.
- Business relationship information — information exchanged in the course of proposals, engagements, contracts, and ongoing client relationships.
2.2 Information Collected Automatically
When you visit the Site, we and our service providers automatically collect certain information through cookies and similar technologies, including:
- Internet Protocol (IP) address and approximate geographic location derived from it
- Browser type and version, operating system, and device characteristics
- Referring and exit URLs, pages viewed, and time spent on pages
- Date and time of access
- Unique identifiers stored in cookies
2.3 Information We Obtain from Third Parties
We may obtain business contact information and firmographic data about organizations and their personnel from third-party data providers, professional networking platforms, publicly available sources, and business partners. We use this information for business development and marketing purposes as described below.
3. Website Visitor Identification
We want to be clear about this practice because it is not obvious from ordinary browsing.
We use Apollo.io, a third-party business intelligence and sales engagement platform, to help us understand which organizations visit our Site. When you visit the Site, Apollo’s tracking technology sets a first-party cookie in your browser and collects information including your IP address, pages viewed, and browsing activity on the Site.
Apollo uses this information to attempt to identify the organization associated with your visit by matching your IP address and other signals against its business database. Apollo may also attempt to identify individual U.S.-based visitors by matching collected information against its database of business contacts, which may associate your visit with your name, business email address, job title, and employer.
We use this information to:
- Identify organizations that may have an interest in our services
- Prioritize and personalize our business development and marketing outreach
- Measure the effectiveness of our marketing activities
Apollo acts as an independent controller with respect to certain information it collects. Apollo’s own privacy practices are described at https://www.apollo.io/privacy-policy, where you may also exercise rights directly against Apollo, including requesting access to or deletion of information Apollo holds about you.
Your control. Where required by applicable law, we load this technology only after you have granted consent through our cookie banner. You may decline or withdraw consent at any time through the “Cookie Settings” link in our footer. Declining will not affect your ability to use the Site.
4. Cookies and Similar Technologies
We use the following categories of cookies:
| Category | Purpose |
|---|---|
| Essential | Required for the Site to function, including security, load balancing, and remembering your cookie preferences. These cannot be disabled. |
| Statistics / Analytics | Help us understand how visitors use the Site so we can improve it. |
| Marketing | Used for business development and visitor identification, including the Apollo technology described in Section 3. |
For a complete, current inventory of the cookies used on the Site, including their names, providers, purposes, and durations, please see our Cookie Policy.
Managing your preferences. You can accept or decline non-essential cookies through the banner presented on your first visit, and you can change your choices at any time via the “Cookie Settings” link in our footer. You may also configure your browser to refuse cookies, though some Site features may not function properly as a result.
Global Privacy Control. We honor the Global Privacy Control (GPC) browser signal. If your browser or extension transmits a GPC signal, we treat it as a valid request to opt out of the sale or sharing of your personal information for the browser and device from which it is sent.
5. How We Use Personal Information
We use personal information to:
- Respond to your inquiries and provide requested information
- Provide, maintain, and improve our services and the Site
- Establish and manage client relationships, including contracting, delivery, and billing
- Conduct business development and marketing, including targeted outreach to organizations that may benefit from our services
- Evaluate employment applications and administer our recruitment process
- Analyze Site usage and improve content and user experience
- Detect, investigate, and prevent fraud, security incidents, and other unlawful activity
- Comply with legal obligations and enforce our agreements
6. Legal Bases for Processing (EEA and UK Visitors)
Where the EU or UK General Data Protection Regulation applies, we process personal information on the following legal bases:
- Consent — for non-essential cookies and similar technologies, and for certain marketing communications. You may withdraw consent at any time.
- Legitimate interests — for business development, Site security, and improving our services, where those interests are not overridden by your rights and freedoms.
- Performance of a contract — to deliver services and manage client relationships.
- Legal obligation — to comply with applicable law.
7. How We Disclose Personal Information
We disclose personal information to:
- Service providers and processors — including our website host, email and marketing platforms, customer relationship management and sales intelligence providers (including Apollo.io), applicant tracking systems, and IT and security vendors, in each case bound to process information on our instructions.
- Professional advisors — auditors, attorneys, insurers, and accountants.
- Business partners — where necessary to deliver a service you have requested.
- Corporate transactions — in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate protections.
- Legal and regulatory — where required by law, subpoena, court order, or governmental request, or to protect our rights, safety, or property.
We do not disclose personal information to third parties for their own independent direct-marketing purposes.
8. Your Privacy Rights
8.1 U.S. State Privacy Rights
Depending on your state of residence, you may have the right to:
- Know / Access — confirm whether we process your personal information and obtain a copy
- Delete — request deletion of personal information we have collected from you
- Correct — request correction of inaccurate personal information
- Portability — obtain your personal information in a portable format
- Opt out — opt out of the sale or sharing of personal information, targeted advertising, and certain profiling
- Non-discrimination — not receive discriminatory treatment for exercising these rights
How to exercise your rights. Submit a request by email to privacy@ardoritsolutions.com or by mail to the address in Section 14. We will verify your identity before responding, which may require you to provide information sufficient to confirm you are the individual to whom the information relates. We will respond within the timeframe required by applicable law.
Authorized agents. You may designate an authorized agent to submit a request on your behalf. We may require proof of the agent’s authorization and verification of your identity.
Appeals. If we decline your request, you may appeal that decision by emailing privacy@ardoritsolutions.com with the subject line “Privacy Request Appeal.” We will respond to your appeal within the timeframe required by your state’s law. If your appeal is denied, you may contact your state Attorney General to submit a complaint.
8.2 EEA and UK Rights
If you are located in the European Economic Area or the United Kingdom, you additionally have the right to object to processing, request restriction of processing, withdraw consent, and lodge a complaint with your local supervisory authority.
9. Job Applicants
Information submitted through our Jobs page is used solely to evaluate your application and administer our recruitment process. We retain applicant information for 3 years unless you request earlier deletion. We do not use applicant information for marketing purposes.
10. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to satisfy legal, accounting, contractual, or reporting requirements. Retention periods vary by category:
- Contact and inquiry information
- Client engagement records
- Website analytics and cookie data
- Applicant information — as described in Section 9
When personal information is no longer needed, we delete it or de-identify it.
11. Security
We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
12. International Transfers
We are headquartered in the United States, and personal information we collect is processed in the United States and in other countries where our service providers operate. These countries may have data protection laws that differ from those in your jurisdiction. Where required, we implement appropriate safeguards for international transfers, including Standard Contractual Clauses approved by the European Commission.
13. Children’s Privacy
The Site is directed to businesses and business professionals and is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
14. Third-Party Links and Social Media
The Site contains links to third-party websites and social media platforms, including X, Facebook, LinkedIn, and Instagram. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing them with personal information.
15. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last Updated” date. If we make material changes, we will provide additional notice as required by applicable law. Your continued use of the Site after the effective date constitutes acceptance of the revised policy.
16. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:
Ardor IT Solutions 8801 JM Keynes Drive, Suite 400 Charlotte, NC 28262 United States
Email: privacy@ardoritsolutions.com General inquiries: info@ardoritsolutions.com Telephone: (980) 777-0277